LG 65-Inch Class QNED evo AI QNED85A Series Mini LED 4K Smart TV w/AI Picture, AI Sound, HDR10, AI Super Upscaling 4K, Filmmaker Mode, Wow Orchestra, Alexa Built-in (65QNED85AUA, 2025)

Great TV
Fabulous picture, so clear and lifelike. My neighbor set up and it took about an hour. It was compatible with Netflix, Amazon Prive Video and Apple TV+. We died the Dish Network which I subscribe to. I’m so glad that I had assistance for set up. The remote is paired with my sound bar and is easy to use.

Great Value for Mid Range Model
Great value, it’s not a high end model but far better than a budget TV. A really nice middle ground for a second living/media room. Picture is solid, but probably as important, there is almost no lag with the Home Screen interface and navigation. That’s my biggest gripe with budget TV models. This model fit our needs perfectly without breaking the bank going to the QNED C-level price point.

You CANNOT mute this TV with one click.
The TV itself is fine. DO NOT buy this TV if you expect to be able to mute the volume. You CAN’T. The remote cannot be used to mute the TV with one click. The remote shows a picture of the mute symbol, but when you press the volume button, it does not mute. You have to hold the rocker town to get to mute one volume number at a time. I spent HOURS researching and emailing them and nothing can be done. I will never buy another LG TV again, nor any other branch that doesn’t mute from the remote in one click. They suggest you can use Alexa to mute – you hold down the Alexa button, WAIT for it to acknowledge you with the the blue line across the bottom of the screen, then it may or may not hear you ask for mute, even if only a few feet away. You can use their remote app on your phone, for free, but wait – the mute button on this app does not work unless you pay $39.95 per year!!! You can go to the LG app to mute, but only one person can use it unless you grant permission in a very complex way. Even then, when you need to mute, you have to face ID or log into your phone, navigate to their app and then mute. By then the annoying reason you wanted to mute has passed. I even asked AI – WHY??? They said that LG is “going in this direction based on consumer feedback” – from WHO? Certainly no one who watches football. The football channels have very few commercials that are played at EVERY single break and no one wants to hear them that often. WHY was this done? I even asked LG AND Amazon if I could return the TV. No response from LG and Amazon said that I could have a full refund and return the TV (now hanging on my wall, not easy to do when all the packaging is already gone), OR, I could have a “partial refund and keep the TV”. Why would they do that? How much of a partial refund you ask – $75.49. Why? Because it is exactly the amount you need to buy a DIFFERENT remote with mute. That says this is a known issue. Please tell me that having no mute button is not the future of our smart TV watching. That is not smart – that sets us back 100 years.

Bait and switch
I ended up returning because it didn’t meet my expectations. I blame LGs marketing as they put out the Qned85, which has a full array of backlights for local dimming. However this Qned85a is a bait and switch, almost imposible discern in its name, marketing, and published specs, yet it has an inferior edge lit design with much worse contrast and therefore picture quality. I’m only glad that Amazon picks these up at your door and not make you take them to the UPS store