My20 ELD (Electronic Logging Device), Truck GPS Tracking, FMCSA Compliant, 9-pin J1939, 6-pin J1708, OBD-II Diagnostic Ports, Subscription Required

Buyers Beware !!!
Device started to malfunctioning they kept saying it’s the driver not their device,they kept saying the same thing over over again instead of sending replacement device or offering a refund, we plugged a different eld to the truck it was reading and working fine so I know it wasn’t us,so I say they have horrible customer service and hostile people, they charged us 300$ subscription fee and not refunding ,I called the credit card service to dispute charges,so it may work for you but if it doesn’t,you’re not getting no refund,I may consider removing this review if they decide to refund….

Very happy with company
This has been one of the best ELD units I have used,Coming from the paper log days, and use of other competitors that were not so easy to use.the customer service and support with My20 By konexial, is awesome, and I highly recommend the company for your ELD needs. The quarterly tracking of fuel for your IFTA filing is top notch, we have never had an issue.Drive wise for the scale houses has been great as well. Cheeper and more accurate then competitor that cost 5 times more in fees.Great job and thank you for the years of valued support.

The hardware is awesome. It is so small that I don’t even …
The hardware is awesome. It is so small that I don’t even see it. There are no cables for this device. These folks are going to change how owner operators and small fleet owners are paid with their load matching system called GoLoad. Owner operators and small fleets need to get their ELD from these guys. I am very happy with the service I am getting. There have been issues along the way but many of them are because all of us are learning how to use the equipment. The driver, truck,hardware, and phone or tablet all have to work together. I have never seen a team respond so quickly and try so hard to make things better. This is old school customer service at its best with real down to earth folks that go above and beyond to help out us truckers. If you need an ELD and have a some patience then buy it from these guys.

Truck GPS Tracking
Despite the fact that I have had previous experiences with GPS tracking systems, I was looking for a device that would not only assist me in monitoring the real-time position of each car but would also incorporate diagnostic ports in a smooth manner. The fact that the setup procedure included both 6-pin J1708 ports and 9-pin J1939 connections was a pleasant surprise to me since my fleet consists of older models that have 6-pin J1708 ports and a few newer ones that are equipped with 9-pin J1939 connectors. When it comes to fleet owners that deal with a broad variety of vehicle kinds and manufacture years, I believe that this product’s adaptability alone makes it useful. I had no issue determining the orientation of the device or the correct port while I was standing next to the truck’s diagnostic interface since the gadget itself is small, durable, and well labeled. In order to be certain that everything was in accordance with the e-logging features that I needed, I made sure to thoroughly go over the handbook as well as the instructions that were supplied. This device was made particularly for the purpose of assisting me in keeping accurate records of hours of service and keeping a lookout for any mechanical difficulties before they became more serious. For the most part, the software that is paired with this tracker is a subscription-based application that provides regular updates and a complete dashboard. This program enables me to monitor the status of each truck, driver records, and real-time position on my desktop computer or mobile device. I was able to verify, with just a few clicks, whether one of the trucks was getting close to its needed break time or whether any diagnostic issue codes were appearing that required rapid attention. I was anticipating that I would be able to display all of this data in one location, which would be a convenient option. On the other hand, I have to say that my attempts to incorporate some of the more complex functions into the dispatch software that I already use have not been very successful. It was necessary for me to travel a few more steps in order to access the more advanced features, such as the generation of customized fuel efficiency reports. The basic tracking and electronic recording functions were perfectly synchronized with the product’s own interface. Although it was not difficult, it did take some effort for me to figure out how to integrate the data fields in my third-party dispatch system so that everything would be in the correct order. Over time, I was able to get it to function properly, but I wish there had been more specific guidance for these more complicated integrations. Since I believe that other fleet managers may have requirements that are comparable to this one, it is possible that future software releases may simplify this procedure.